Largest hospital construction project in the country sets new standards for healthcare.

State-of-the-art technology and patient-inspired design combine to elevate healthcare at the newly built Parkland Memorial Hospital in Dallas, Texas. But in order to achieve this, a panel of staff, designers and patients had a say in which materials they would choose to outfit the brand new facility.

“One of the things that Parkland focused on when building this building was creating an area that family could really be involved in the care of the patient. All of our patient rooms are now single patient rooms, which is not a luxury we have at the existing facility,” says Gena English, senior program manager for new Parkland Hospital.

Parkland Hospital Pushes Patient-Centered Design to New Heights

After outgrowing its previous 60-year-old facility, hospital officials addressed the need for additional space and services with a new 2.5 million-square-foot replacement facility – the largest hospital construction project in the country.

“The hospital asked us to create a facility for them that was a modern icon for Dallas. They wanted something that was a hospital of choice, not a hospital of necessity,” says Robyn Roelofs, senior interior designer. She adds, “Everything that we did in design was an attempt to give this hospital the latest and best technology that we could.”

After extensive testing, nora® proved to be the ideal solution to meet the hospital’s needs, including durability, maintenance, stain resistance, acoustics, slip resistance for safety, comfort underfoot and sustainability.

“We did some testing for staining. From anything from Betadine to mustard,” says Roelofs. “It was really interesting to see how much better nora performed over some of the other floors. Even looking at it with scrutiny, we couldn’t find fault with the way that it was maintained, the way that it looked over time,” she says.

Looking to best support patient recovery and staff comfort, the hospital selected noraplan environcare™, installing more than 750,000 square feet of the rubber flooring in corridors, labs, pharmacies, staff areas, radiology and nurseries.

“While you can have orthotics and you can have real fancy, expensive shoes, they do a little bit for you but really the softness of the floor and the fact that it’s flooring that lasts for a long time and doesn’t tear up for us is really great,” says Gay Chabot, program director, new Parkland Hospital.

Parkland Hospital Pushes Patient-Centered Design to New Heights

An extensive mock-up process was used to determine the best materials for the facility. Feedback was provided by those who were most familiar with Parkland – the patients and their families. “It was a very scientific process to get feedback from [a] patient and family committee, from an accessibility committee, from staff, including nurses, doctors, support staff,” says Roelofs. Ultimately, nora met strict healthcare criteria while still promoting a peaceful healing environment for patients.

Adds Roelofs, “[Patients] may not realize that a space is more beautiful because you don’t have the dirt or the traffic that you might see on another floor. They may not understand exactly why they’re experiencing it. But if a floor looks good and it performs well for them, they understand that that space is just naturally more beautiful.”

To learn more, read our project brief about Parkland Memorial Hospital. To see the final results, watch our exclusive video on the nora project video page.