Effective communication is an important skill we can all strive to be better at. In the heat of a stressful moment or even when chatting with friends at work, it can be easy to lose sight of the best practices for professional communication. One common mistake to avoid is “one-size-fits-all” correspondence. This applies to a variety of scenarios, from sending out group emails to addressing a room full of people. Inc.com explains:
When you try to communicate to a group of people, you may notice that some get it right away while others need more explaining. Different people have different needs and expectations. Consider the range of learning styles of those you’re communicating with and plan a communication strategy that addresses them all.
Lack of attention to tone is another mistake to avoid. In the midst of facing a daunting challenge, it can be too easy to speak to those around you with a tense inflection. Regardless of the situation, you should always pay attention to your tone. Always pause before speaking, take a breath and then deliver your message.
Read the full story from Inc.com.